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10 Mistakes New Trainers Make When They Create an Online Course (and how to avoid them)

Creating your first training course is exciting — and a little terrifying. Many new trainers pour time and heart into content only to find low engagement, refunds, or an exhausted inbox. If you want to create an online course the right way, avoid these common pitfalls. Below you’ll find practical fixes, UK-flavoured data showing why online learning matters, image suggestions to help your article convert, a meta description, social posts, and a portrait graphic of the 10 mistakes.

Why it matters: the UK context for people who want to create online course

UK Adults
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Online learning is now a mainstream route for UK learners. The Learning and Work Institute’s 2024 Adult Participation in Learning Survey found that just over half (52%) of adults had taken part in learning in the previous three years — driven in large part by self-directed and online learning.

of Organisations
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Market analysts estimate the UK online education market reached around USD 2.9 billion in 2024 and is forecast to grow strongly over the decade — a signal that people and employers increasingly choose digital delivery.

Employer savings
up to 0 %

E-learning also saves time: industry studies commonly report that online formats can require 40–60% less learner time than equivalent classroom training — a powerful efficiency for busy professionals and organisations.

Finally, the practical barriers of face-to-face training in the UK — like commuting — are real: the average one-way commute was about 29 minutes in 2023, which multiplies quickly for cohort sessions. Online courses avoid much of that time cost.

The 10 mistakes new trainers make when they create an online course

The following checklist will allow trainers to avoid common mistakes while also providing a suggested fix for the process. Goster can help walk you through the DIY process during your free discovery call.

1.

Trying to cover everything in one go

Mistake: Turning a livestream or classroom hour into a 90-minute “everything” module.
Fix: Break the course into focused micro-modules. Learners prefer bite-sized lessons; they’re easier to produce, test and update.

2.

Confusing content with learning design

Mistake: Dumping slides and talking points without clear learning outcomes or activities.
Fix: Start with 2–3 measurable outcomes per module and design one short activity per outcome (quiz, reflection, short task).

3.

Not validating demand before you build

Mistake: Spending weeks recording before checking whether people will buy or join.
Fix: Run a short pilot, pre-sell a module, or test a landing page. Small-market tests save huge time.

4.

Over-producing at the expense of clarity

Mistake: Believing studio polish guarantees learner results.
Fix: Prioritise clear audio, legible slides and a steady pace. Good instruction beats cinematic visuals every time.

5.

Ignoring accessibility and inclusivity

Mistake: No captions, tiny font or inaccessible file formats.
Fix: Add captions, transcripts and use accessible fonts. Disabled Students UK found many disabled learners benefited from continued online options — make yours usable by everyone and then communicate this accessibility to potential clients.

6.

Not planning for assessment and feedback

Mistake: No checks for understanding — just content delivery. 
Fix: Build short quizzes, reflection prompts, or peer feedback moments into each module. Our courses offer feedback/rating widgets

7.

Neglecting the learner journey (onboarding + retention)

Mistake: No checks for understanding — just content delivery. 
Fix: Build short quizzes, reflection prompts, or peer feedback moments into each module. Our courses offer feedback/rating widgets

8.

Pricing by guesswork

Mistake: Choosing price based on gut, not value or market evidence.
Fix: Benchmark competitors, test multiple price points, and consider tiered pricing (self-study vs. cohort).

9.

Underestimating tech and support needs

Mistake: Choosing the cheapest platform without testing payment flows, certificates or mobile playback.
Fix: Trial LMS flows, check mobile, and document a simple support FAQ before launch.

10.

Launching and going silent

Mistake: Launch, tumbleweed, then no updates or community care.
Fix: Plan a 90-day post-launch schedule: weekly check-ins, one update, and a learner survey to feed the next version.

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Quick checklist: what to do before you create an online course

  • Validate demand with a landing page or pilot.

  • Define 2–3 learning outcomes per module.

  • Make content accessible (captions, transcripts).

  • Test mobile playback and purchase flow.

  • Draft a 90-day learner engagement plan.

Closing: why fixing these mistakes pays off

With UK demand for digital learning rising, and workplace pressures to do more with less, trainers who learn to create an online course well win time and impact. Digital courses let learners avoid commute time, repeat modules, and scale your expertise — but only if you focus on design, accessibility and validation from day one. Use the ten fixes above as your practical launch roadmap.

Reach out to us for a free 15 minute discovery call as you begin to navigate the DIY course building journey.

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